{"id":9918,"date":"2026-04-28T14:08:48","date_gmt":"2026-04-28T14:08:48","guid":{"rendered":"https:\/\/staging.info.cashtocode.com\/help-2\/"},"modified":"2026-05-14T12:06:45","modified_gmt":"2026-05-14T12:06:45","slug":"help","status":"publish","type":"page","link":"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/","title":{"rendered":"CashtoCode Help and Support"},"content":{"rendered":"<div class=\"wp-block-group novamira-tldr\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"novamira-tldr__label\">CashtoCode help center<\/p>\n<p class=\"novamira-tldr__summary\">Here\u2019s everything you need to know about the <strong>CashtoCode eVoucher<\/strong>: how it works, where to buy and redeem it, what it costs, and how it keeps your payment data private. Each topic below covers one question, answered in plain English.<\/p>\n<\/div><\/div>\n\n<div class=\"ctc-help-hero\" style=\"background:#223AB1;color:#fff;border-radius:14px;padding:1.8rem 2.2rem;margin:1.5rem 0 2rem;display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:1.5rem;\"><div style=\"flex:1;min-width:260px;\"><h2 class=\"ctc-help-hero__title\" style=\"color:#ffffff !important;margin:0 0 .75rem;font-size:2rem;line-height:1.2;font-weight:700;\"><span style=\"color:#ffffff !important;\">CashtoCode \u2013 pay cash securely online!<\/span><\/h2><p class=\"ctc-help-hero__sub\" style=\"color:#ffffff !important;margin:0;line-height:1.5;font-size:1.15rem;opacity:.95;\"><span style=\"color:#ffffff !important;\">Paying with CashtoCode is safe, simple and quick.<\/span><\/p><\/div><div style=\"width:170px;max-width:100%;flex-shrink:0;\"><svg width=\"100%\" viewBox=\"0 0 240 200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><defs><filter id=\"shd\" x=\"-20%\" y=\"-20%\" width=\"140%\" height=\"140%\"><feGaussianBlur stdDeviation=\"3\"\/><\/filter><\/defs><circle cx=\"30\" cy=\"50\" r=\"14\" fill=\"#FFD43B\" stroke=\"#B8860B\" stroke-width=\"2\"\/><text x=\"30\" y=\"56\" text-anchor=\"middle\" fill=\"#7a5a00\" font-size=\"14\" font-weight=\"bold\">$<\/text><circle cx=\"45\" cy=\"110\" r=\"10\" fill=\"#FFD43B\" stroke=\"#B8860B\" stroke-width=\"2\"\/><text x=\"45\" y=\"114\" text-anchor=\"middle\" fill=\"#7a5a00\" font-size=\"10\" font-weight=\"bold\">$<\/text><circle cx=\"210\" cy=\"60\" r=\"10\" fill=\"#FFD43B\" stroke=\"#B8860B\" stroke-width=\"2\"\/><text x=\"210\" y=\"64\" text-anchor=\"middle\" fill=\"#7a5a00\" font-size=\"10\" font-weight=\"bold\">$<\/text><circle cx=\"220\" cy=\"140\" r=\"12\" fill=\"#FFD43B\" stroke=\"#B8860B\" stroke-width=\"2\"\/><text x=\"220\" y=\"145\" text-anchor=\"middle\" fill=\"#7a5a00\" font-size=\"11\" font-weight=\"bold\">$<\/text><rect x=\"95\" y=\"25\" width=\"75\" height=\"155\" rx=\"10\" fill=\"#1a2d8a\" stroke=\"#4cfdc8\" stroke-width=\"2.5\"\/><rect x=\"102\" y=\"35\" width=\"61\" height=\"125\" rx=\"3\" fill=\"#223AB1\"\/><rect x=\"108\" y=\"45\" width=\"49\" height=\"10\" rx=\"2\" fill=\"#1a2d8a\"\/><g fill=\"#4cfdc8\"><circle cx=\"116\" cy=\"50\" r=\"2\"\/><circle cx=\"124\" cy=\"50\" r=\"2\"\/><circle cx=\"132\" cy=\"50\" r=\"2\"\/><circle cx=\"140\" cy=\"50\" r=\"2\"\/><circle cx=\"148\" cy=\"50\" r=\"2\"\/><\/g><rect x=\"108\" y=\"65\" width=\"49\" height=\"35\" rx=\"3\" fill=\"#1a2d8a\"\/><text x=\"133\" y=\"86\" text-anchor=\"middle\" fill=\"#4cfdc8\" font-size=\"14\" font-weight=\"bold\">$ X<\/text><rect x=\"125\" y=\"170\" width=\"15\" height=\"3\" rx=\"1.5\" fill=\"#4cfdc8\"\/><path d=\"M133 110 L113 122 V148 c0 14 11 24 20 28 9-4 20-14 20-28 v-26 z\" fill=\"#4cfdc8\" stroke=\"#fff\" stroke-width=\"1.5\"\/><path d=\"M122 134 l8 8 14-16\" fill=\"none\" stroke=\"#223AB1\" stroke-width=\"3.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Browse the topics<\/h2>\n<p>The <a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/cashtocode-your-discreet-payment-method\/\">CashtoCode<\/a> eVoucher is a prepaid online payment method built around a 20-digit PIN code. Choose a topic below for the full answer:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/what-is-cashtocode-evoucher\/\">CashtoCode eVoucher<\/a><\/li>\n<li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/how-to-buy-cashtocode-evoucher\/\">Buy eVoucher<\/a><\/li>\n<li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/how-to-use-cashtocode-evoucher\/\">Use eVoucher<\/a><\/li>\n<li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/where-to-use-cashtocode-evoucher\/\">Where to use<\/a><\/li>\n<li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/is-cashtocode-evoucher-safe\/\">eVoucher safety<\/a><\/li>\n<li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/cashtocode-evoucher-denominations\/\">Denominations<\/a><\/li>\n<li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/cashtocode-evoucher-fees\/\">eVoucher fees<\/a><\/li>\n<li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/cashtocode-evoucher-refund\/\">eVoucher refund<\/a><\/li>\n<li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/cashtocode-evoucher-vs-prepaid-cards\/\">eVoucher vs prepaid<\/a><\/li>\n<li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/cashtocode-evoucher-availability\/\">Country availability<\/a><\/li>\n<\/ul>\n\n<div class=\"wp-block-group novamira-highlight-box\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"novamira-highlight-box__label\">Different product for select regional markets<\/p><p>The CashtoCode eVoucher is built for international markets. In select regional markets, you instead use <strong>CashtoCode Classic<\/strong>: a barcode-based payment where you settle in cash at a retail counter. The two products do not overlap.<\/p><\/div><\/div>\n\n<div class=\"ctc-reseller-box\" style=\"background:#fff;border:4px solid #223AB1;border-radius:14px;padding:1.8rem 1.5rem 2rem;margin:2rem 0;\"><p class=\"ctc-reseller-box__title\" style=\"text-align:center;color:#223AB1;font-weight:700;font-size:1.15rem;margin:0 0 1.5rem;\">Buy your CashtoCode eVoucher online:<\/p><div class=\"ctc-reseller-box__grid\" style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:1.2rem;\"><a href=\"https:\/\/www.reloadhero.com\/en\/cashtocode-evoucher\/?cu=USD\" rel=\"nofollow noopener\" target=\"_blank\" style=\"background:#fff;border-radius:10px;padding:1.8rem 1.2rem;display:flex;align-items:center;justify-content:center;text-decoration:none;box-shadow:0 2px 6px rgba(0,0,0,.08);transition:transform .15s,box-shadow .15s;min-height:150px;\" aria-label=\"Buy CashtoCode eVoucher at Reloadhero\"><img decoding=\"async\" src=\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/03\/reloadhero-new.png\" alt=\"Reloadhero logo\" loading=\"lazy\" style=\"max-width:100%;max-height:120px;width:auto;height:auto;object-fit:contain;\"\/><\/a><a href=\"https:\/\/dundle.com\/cashtocode\/\" rel=\"nofollow noopener\" target=\"_blank\" style=\"background:#fff;border-radius:10px;padding:1.8rem 1.2rem;display:flex;align-items:center;justify-content:center;text-decoration:none;box-shadow:0 2px 6px rgba(0,0,0,.08);transition:transform .15s,box-shadow .15s;min-height:150px;\" aria-label=\"Buy CashtoCode eVoucher at Dundle\"><img decoding=\"async\" src=\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/03\/dundle-new.png\" alt=\"Dundle logo\" loading=\"lazy\" style=\"max-width:100%;max-height:120px;width:auto;height:auto;object-fit:contain;\"\/><\/a><a href=\"https:\/\/www.offgamers.com\/product\/cashtocode-evoucher-gift-cards\" rel=\"nofollow noopener\" target=\"_blank\" style=\"background:#fff;border-radius:10px;padding:1.8rem 1.2rem;display:flex;align-items:center;justify-content:center;text-decoration:none;box-shadow:0 2px 6px rgba(0,0,0,.08);transition:transform .15s,box-shadow .15s;min-height:150px;\" aria-label=\"Buy CashtoCode eVoucher at OffGamers\"><img decoding=\"async\" src=\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/03\/offgamers-new.png\" alt=\"OffGamers logo\" loading=\"lazy\" style=\"max-width:100%;max-height:120px;width:auto;height:auto;object-fit:contain;\"\/><\/a><a href=\"https:\/\/www.coinsbee.com\/en\/gift-cards\/payment-cards\/cashtocode\/\" rel=\"nofollow noopener\" target=\"_blank\" style=\"background:#fff;border-radius:10px;padding:1.8rem 1.2rem;display:flex;align-items:center;justify-content:center;text-decoration:none;box-shadow:0 2px 6px rgba(0,0,0,.08);transition:transform .15s,box-shadow .15s;min-height:150px;\" aria-label=\"Buy CashtoCode eVoucher at CoinsBee\"><img decoding=\"async\" src=\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/03\/coinsbee-new.png\" alt=\"CoinsBee logo\" loading=\"lazy\" style=\"max-width:100%;max-height:120px;width:auto;height:auto;object-fit:contain;\"\/><\/a><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n<div class=\"schema-faq wp-block-yoast-faq-block\">\n<div class=\"schema-faq-section\"><strong class=\"schema-faq-question\">What is the CashtoCode eVoucher?<\/strong><p class=\"schema-faq-answer\">The CashtoCode eVoucher is a prepaid online payment method built around a 20-digit PIN code. You buy it from an authorised reseller, receive the code by email, and enter it at the checkout of a partner site, with no bank details or account needed.<\/p><\/div>\n<div class=\"schema-faq-section\"><strong class=\"schema-faq-question\">Where can I buy a CashtoCode eVoucher?<\/strong><p class=\"schema-faq-answer\">Only from authorised online resellers. You pay with your preferred method, get the 20-digit PIN by email within seconds, and use it at any partner merchant.<\/p><\/div>\n<\/div>\n\n<!-- ctc:related-hubs-start --><div class=\"ctc-related-hubs\"><h3 class=\"ctc-related-hubs__title\">Related Topics<\/h3><ul class=\"ctc-related-hubs__list\"><li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/casinos\/best\/\">Best Online Casinos<\/a><\/li><li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/casinos\/new\/\">New Online Casinos<\/a><\/li><li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/casinos\/high-roller\/\">High Roller Casinos<\/a><\/li><li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/casinos\/crypto\/\">Crypto Casinos<\/a><\/li><li><a href=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/casinos\/vip\/\">VIP Casinos<\/a><\/li><\/ul><\/div><!-- ctc:related-hubs-end -->\n\n<h2 class=\"ctc-thinfix-faq wp-block-heading\">More about the CashtoCode eVoucher<\/h2>\n<h3 class=\"wp-block-heading\">How do I buy a CashtoCode eVoucher?<\/h3>\n<p>You buy a CashtoCode eVoucher online through an authorised reseller: choose an amount, pay with a local method at the reseller\u2019s checkout, and a PIN arrives by email. No bank account or registration with CashtoCode is required.<\/p>\n<h3 class=\"wp-block-heading\">How do I redeem the eVoucher at a merchant?<\/h3>\n<p>At checkout, select CashtoCode as the payment method and enter your voucher PIN \u2014 the value is applied instantly. Hold on to the confirmation details in case any balance remains for later use.<\/p>\n<h3 class=\"wp-block-heading\">Do I need to register to use CashtoCode?<\/h3>\n<p>No \u2014 the eVoucher works without a CashtoCode account. You buy a PIN and enter it wherever CashtoCode is accepted, keeping the process quick and discreet.<\/p>\n<h2>Getting started: buying and redeeming your first eVoucher<\/h2><p>Start by picking a reseller: Reloadhero, Dundle, OffGamers and Coinsbee are the four authorised resellers most commonly used by Canadian buyers, with prices shown in CAD and no markup. Next, choose your amount, flexible up to C$1,500. Then redeem it: log in, go to the deposit page, select CashtoCode, and enter the PIN \u2014 the credit appears immediately. If you&#8217;re paying via Interac on a mobile connection, buy a little ahead of when you plan to use it, and always cross-check that the merchant is on this site&#8217;s verified list.<\/p><h3>Is CashtoCode the same as CashtoCode Classic?<\/h3><p>No \u2014 the eVoucher is an online PIN, while Classic is a separate cash-based product not offered to Canadian buyers.<\/p><h3>What happens if my PIN doesn&#8217;t work at checkout?<\/h3><p>Double-check all 20 digits with no spaces, and confirm the voucher currency matches what the merchant expects.<\/p><h3>How fast is delivery after I pay?<\/h3><p>Most resellers deliver by email within a minute or two of payment confirmation.<\/p>","protected":false},"excerpt":{"rendered":"<p>CashtoCode help center Here\u2019s everything you need to know about the CashtoCode eVoucher: how it works, where to buy and redeem it, what it costs, and how it keeps your payment data private. Each topic below covers one question, answered in plain English. CashtoCode \u2013 pay cash securely online! Paying with CashtoCode is safe, simple [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":10969,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9918","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CashtoCode Help and Support: eVoucher Questions Answered<\/title>\n<meta name=\"description\" content=\"All you need to know about the CashtoCode eVoucher: how to buy, where to use, fees, denominations and country availability.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CashtoCode Help and Support: eVoucher Questions Answered\" \/>\n<meta property=\"og:description\" content=\"All you need to know about the CashtoCode eVoucher: how to buy, where to use, fees, denominations and country availability.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/\" \/>\n<meta property=\"og:site_name\" content=\"CashtoCode\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Cash2Code\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-14T12:06:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/04\/CashtoCode-Allgemeine-Themen.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/\",\"url\":\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/\",\"name\":\"CashtoCode Help and Support: eVoucher Questions Answered\",\"isPartOf\":{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/04\/CashtoCode-Allgemeine-Themen.webp\",\"datePublished\":\"2026-04-28T14:08:48+00:00\",\"dateModified\":\"2026-05-14T12:06:45+00:00\",\"description\":\"All you need to know about the CashtoCode eVoucher: how to buy, where to use, fees, denominations and country availability.\",\"breadcrumb\":{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/#breadcrumb\"},\"mainEntity\":[{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/#faq-9918-0\"},{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/#faq-9918-1\"}],\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-ca\/help\/#primaryimage\",\"url\":\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/04\/CashtoCode-Allgemeine-Themen.webp\",\"contentUrl\":\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/04\/CashtoCode-Allgemeine-Themen.webp\",\"width\":1200,\"height\":628,\"caption\":\"CashtoCode erkl\u00e4rt. 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