{"id":16120,"date":"2026-04-28T14:08:48","date_gmt":"2026-04-28T14:08:48","guid":{"rendered":"https:\/\/staging.info.cashtocode.com\/help-2\/"},"modified":"2026-06-09T09:18:51","modified_gmt":"2026-06-09T09:18:51","slug":"help","status":"publish","type":"page","link":"https:\/\/live.staging.info.cashtocode.com\/en-gb\/help\/","title":{"rendered":"CashtoCode Help and Support"},"content":{"rendered":"<div class=\"wp-block-group novamira-tldr\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"novamira-tldr__label\">CashtoCode help center<\/p>\n<p class=\"novamira-tldr__summary\">Everything you need to know about the <strong>CashtoCode eVoucher<\/strong>: how it works, where to buy and redeem it, what it costs, and how it keeps your payment data private. Each topic below answers a single question in plain English.<\/p>\n<\/div><\/div>\n\n<div class=\"ctc-help-hero\" style=\"background:#223AB1;color:#fff;border-radius:14px;padding:1.8rem 2.2rem;margin:1.5rem 0 2rem;display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:1.5rem;\"><div style=\"flex:1;min-width:260px;\"><h2 class=\"ctc-help-hero__title\" style=\"color:#ffffff !important;margin:0 0 .75rem;font-size:2rem;line-height:1.2;font-weight:700;\"><span style=\"color:#ffffff !important;\">CashtoCode \u2013 pay cash securely online!<\/span><\/h2><p class=\"ctc-help-hero__sub\" style=\"color:#ffffff !important;margin:0;line-height:1.5;font-size:1.15rem;opacity:.95;\"><span style=\"color:#ffffff !important;\">Paying with CashtoCode is safe, simple and quick.<\/span><\/p><\/div><div style=\"width:170px;max-width:100%;flex-shrink:0;\"><svg width=\"100%\" viewBox=\"0 0 240 200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><defs><filter id=\"shd\" x=\"-20%\" y=\"-20%\" width=\"140%\" height=\"140%\"><feGaussianBlur stdDeviation=\"3\"\/><\/filter><\/defs><circle cx=\"30\" cy=\"50\" r=\"14\" fill=\"#FFD43B\" stroke=\"#B8860B\" stroke-width=\"2\"\/><text x=\"30\" y=\"56\" text-anchor=\"middle\" fill=\"#7a5a00\" font-size=\"14\" font-weight=\"bold\">$<\/text><circle cx=\"45\" cy=\"110\" r=\"10\" fill=\"#FFD43B\" stroke=\"#B8860B\" stroke-width=\"2\"\/><text x=\"45\" y=\"114\" text-anchor=\"middle\" fill=\"#7a5a00\" font-size=\"10\" font-weight=\"bold\">$<\/text><circle cx=\"210\" cy=\"60\" r=\"10\" fill=\"#FFD43B\" stroke=\"#B8860B\" stroke-width=\"2\"\/><text x=\"210\" y=\"64\" text-anchor=\"middle\" fill=\"#7a5a00\" font-size=\"10\" font-weight=\"bold\">$<\/text><circle cx=\"220\" cy=\"140\" r=\"12\" fill=\"#FFD43B\" stroke=\"#B8860B\" stroke-width=\"2\"\/><text x=\"220\" y=\"145\" text-anchor=\"middle\" fill=\"#7a5a00\" font-size=\"11\" font-weight=\"bold\">$<\/text><rect x=\"95\" y=\"25\" width=\"75\" height=\"155\" rx=\"10\" fill=\"#1a2d8a\" stroke=\"#4cfdc8\" stroke-width=\"2.5\"\/><rect x=\"102\" y=\"35\" width=\"61\" height=\"125\" rx=\"3\" fill=\"#223AB1\"\/><rect x=\"108\" y=\"45\" width=\"49\" height=\"10\" rx=\"2\" fill=\"#1a2d8a\"\/><g fill=\"#4cfdc8\"><circle cx=\"116\" cy=\"50\" r=\"2\"\/><circle cx=\"124\" cy=\"50\" r=\"2\"\/><circle cx=\"132\" cy=\"50\" r=\"2\"\/><circle cx=\"140\" cy=\"50\" r=\"2\"\/><circle cx=\"148\" cy=\"50\" r=\"2\"\/><\/g><rect x=\"108\" y=\"65\" width=\"49\" height=\"35\" rx=\"3\" fill=\"#1a2d8a\"\/><text x=\"133\" y=\"86\" text-anchor=\"middle\" fill=\"#4cfdc8\" font-size=\"14\" font-weight=\"bold\">$ X<\/text><rect x=\"125\" y=\"170\" width=\"15\" height=\"3\" rx=\"1.5\" fill=\"#4cfdc8\"\/><path d=\"M133 110 L113 122 V148 c0 14 11 24 20 28 9-4 20-14 20-28 v-26 z\" fill=\"#4cfdc8\" stroke=\"#fff\" stroke-width=\"1.5\"\/><path d=\"M122 134 l8 8 14-16\" fill=\"none\" stroke=\"#223AB1\" stroke-width=\"3.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Browse the topics<\/h2>\n<p>The <a href=\"https:\/\/live.staging.info.cashtocode.com\/\">CashtoCode<\/a> eVoucher is a prepaid online payment method built around a 20-digit PIN code. Pick a topic below to get the full answer:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/help\/what-is-cashtocode-evoucher\/\">CashtoCode eVoucher<\/a><\/li>\n<li><a href=\"\/help\/how-to-buy-cashtocode-evoucher\/\">Buy eVoucher<\/a><\/li>\n<li><a href=\"\/help\/how-to-use-cashtocode-evoucher\/\">Use eVoucher<\/a><\/li>\n<li><a href=\"\/help\/where-to-use-cashtocode-evoucher\/\">Where to use<\/a><\/li>\n<li><a href=\"\/help\/is-cashtocode-evoucher-safe\/\">eVoucher safety<\/a><\/li>\n<li><a href=\"\/help\/cashtocode-evoucher-denominations\/\">Denominations<\/a><\/li>\n<li><a href=\"\/help\/cashtocode-evoucher-fees\/\">eVoucher fees<\/a><\/li>\n<li><a href=\"\/help\/cashtocode-evoucher-refund\/\">eVoucher refund<\/a><\/li>\n<li><a href=\"\/help\/cashtocode-evoucher-vs-prepaid-cards\/\">eVoucher vs prepaid<\/a><\/li>\n<li><a href=\"\/help\/cashtocode-evoucher-availability\/\">Country availability<\/a><\/li>\n<\/ul>\n\n<div class=\"wp-block-group novamira-highlight-box\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"novamira-highlight-box__label\">Different product for select regional markets<\/p><p>The CashtoCode eVoucher is built for international markets. In select regional markets, you instead use <strong>CashtoCode Classic<\/strong>: a barcode-based payment where you settle in cash at a retail counter. The two products do not overlap.<\/p><\/div><\/div>\n\n<div class=\"ctc-reseller-box\" style=\"background:#fff;border:4px solid #223AB1;border-radius:14px;padding:1.8rem 1.5rem 2rem;margin:2rem 0;\"><p class=\"ctc-reseller-box__title\" style=\"text-align:center;color:#223AB1;font-weight:700;font-size:1.15rem;margin:0 0 1.5rem;\">Buy your CashtoCode eVoucher online:<\/p><div class=\"ctc-reseller-box__grid\" style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:1.2rem;\"><a href=\"https:\/\/www.reloadhero.com\/en\/cashtocode-evoucher\/?cu=USD\" rel=\"nofollow noopener\" target=\"_blank\" style=\"background:#fff;border-radius:10px;padding:1.8rem 1.2rem;display:flex;align-items:center;justify-content:center;text-decoration:none;box-shadow:0 2px 6px rgba(0,0,0,.08);transition:transform .15s,box-shadow .15s;min-height:150px;\" aria-label=\"Buy CashtoCode eVoucher at Reloadhero\"><img decoding=\"async\" src=\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/03\/reloadhero-new.png\" alt=\"Reloadhero logo\" loading=\"lazy\" style=\"max-width:100%;max-height:120px;width:auto;height:auto;object-fit:contain;\"\/><\/a><a href=\"https:\/\/dundle.com\/cashtocode\/\" rel=\"nofollow noopener\" target=\"_blank\" style=\"background:#fff;border-radius:10px;padding:1.8rem 1.2rem;display:flex;align-items:center;justify-content:center;text-decoration:none;box-shadow:0 2px 6px rgba(0,0,0,.08);transition:transform .15s,box-shadow .15s;min-height:150px;\" aria-label=\"Buy CashtoCode eVoucher at Dundle\"><img decoding=\"async\" src=\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/03\/dundle-new.png\" alt=\"Dundle logo\" loading=\"lazy\" style=\"max-width:100%;max-height:120px;width:auto;height:auto;object-fit:contain;\"\/><\/a><a href=\"https:\/\/www.offgamers.com\/product\/cashtocode-evoucher-gift-cards\" rel=\"nofollow noopener\" target=\"_blank\" style=\"background:#fff;border-radius:10px;padding:1.8rem 1.2rem;display:flex;align-items:center;justify-content:center;text-decoration:none;box-shadow:0 2px 6px rgba(0,0,0,.08);transition:transform .15s,box-shadow .15s;min-height:150px;\" aria-label=\"Buy CashtoCode eVoucher at OffGamers\"><img decoding=\"async\" src=\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/03\/offgamers-new.png\" alt=\"OffGamers logo\" loading=\"lazy\" style=\"max-width:100%;max-height:120px;width:auto;height:auto;object-fit:contain;\"\/><\/a><a href=\"https:\/\/www.coinsbee.com\/en\/gift-cards\/payment-cards\/cashtocode\/\" rel=\"nofollow noopener\" target=\"_blank\" style=\"background:#fff;border-radius:10px;padding:1.8rem 1.2rem;display:flex;align-items:center;justify-content:center;text-decoration:none;box-shadow:0 2px 6px rgba(0,0,0,.08);transition:transform .15s,box-shadow .15s;min-height:150px;\" aria-label=\"Buy CashtoCode eVoucher at CoinsBee\"><img decoding=\"async\" src=\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/03\/coinsbee-new.png\" alt=\"CoinsBee logo\" loading=\"lazy\" style=\"max-width:100%;max-height:120px;width:auto;height:auto;object-fit:contain;\"\/><\/a><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n<div class=\"schema-faq wp-block-yoast-faq-block\">\n<div class=\"schema-faq-section\"><strong class=\"schema-faq-question\">What is the CashtoCode eVoucher?<\/strong><p class=\"schema-faq-answer\">The CashtoCode eVoucher is a prepaid online payment method built around a 20-digit PIN code. You buy it from an authorised reseller, receive the code by email, and enter it at the checkout of a partner site, with no bank details or account needed.<\/p><\/div>\n<div class=\"schema-faq-section\"><strong class=\"schema-faq-question\">Where can I buy a CashtoCode eVoucher?<\/strong><p class=\"schema-faq-answer\">Only from authorised online resellers. You pay with your preferred method, get the 20-digit PIN by email within seconds, and use it at any partner merchant.<\/p><\/div>\n<\/div>\n\n<h2 class=\"ctc-thinfix-faq wp-block-heading\">More about the CashtoCode eVoucher<\/h2>\n<h3 class=\"wp-block-heading\">How do I buy a CashtoCode eVoucher?<\/h3>\n<p>You buy a CashtoCode eVoucher online from an authorised reseller: choose the amount, pay with a local method at the reseller&#8217;s checkout, and you&#8217;ll get a PIN back by email. No bank account or registration with CashtoCode is needed.<\/p>\n<h3 class=\"wp-block-heading\">How do I redeem the eVoucher at a merchant?<\/h3>\n<p>At the merchant checkout, select CashtoCode as the payment method and enter your voucher PIN, and the value applies instantly. Hang on to the details from your confirmation in case any balance remains for later use.<\/p>\n<h3 class=\"wp-block-heading\">Do I need to register to use CashtoCode?<\/h3>\n<p>No, the eVoucher works without a CashtoCode account. You simply purchase a PIN and enter it wherever CashtoCode is accepted, which keeps the whole process quick and discreet.<\/p>\n\n\n<h2>Which guide should I read first?<\/h2><p>If you&#8217;re brand new to CashtoCode, start with &#8220;What is the CashtoCode eVoucher,&#8221; then move on to &#8220;How do I buy&#8221; and &#8220;How do I use it&#8221; \u2014 those three cover the whole journey from zero to a completed casino deposit. Already have a PIN in hand? Skip straight to &#8220;How do I use.&#8221; And if something&#8217;s gone wrong, the &#8220;Refund,&#8221; &#8220;Fees&#8221; and &#8220;Denominations&#8221; guides answer the follow-up questions UK readers send us most.<\/p><h3>Is there a UK customer support line for CashtoCode directly?<\/h3><p>CashtoCode itself doesn&#8217;t run end-user support: your first point of contact is always the reseller you bought the code from, or the merchant where you tried to redeem it.<\/p><h3>Do these guides apply to CashtoCode Classic too?<\/h3><p>No \u2014 Classic is the barcode-based, pay-cash-at-a-counter product used in select regional markets, while everything on this hub covers the online, PIN-based eVoucher used in the UK.<\/p><h3>How often is this help section updated?<\/h3><p>We review denomination limits, reseller lists and fee information on a regular basis, since resellers do adjust their terms from time to time.<\/p>","protected":false},"excerpt":{"rendered":"<p>CashtoCode help center Everything you need to know about the CashtoCode eVoucher: how it works, where to buy and redeem it, what it costs, and how it keeps your payment data private. Each topic below answers a single question in plain English. CashtoCode \u2013 pay cash securely online! Paying with CashtoCode is safe, simple and [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":16121,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16120","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CashtoCode Help and Support: eVoucher Questions Answered<\/title>\n<meta name=\"description\" content=\"All you need to know about the CashtoCode eVoucher: how to buy, where to use, fees, denominations and country availability.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CashtoCode Help and Support: eVoucher Questions Answered\" \/>\n<meta property=\"og:description\" content=\"All you need to know about the CashtoCode eVoucher: how to buy, where to use, fees, denominations and country availability.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/live.staging.info.cashtocode.com\/en-gb\/help\/\" \/>\n<meta property=\"og:site_name\" content=\"CashtoCode\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Cash2Code\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-09T09:18:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/04\/CashtoCode-Allgemeine-Themen.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-gb\/help\/\",\"url\":\"https:\/\/live.staging.info.cashtocode.com\/en-gb\/help\/\",\"name\":\"CashtoCode Help and Support: eVoucher Questions Answered\",\"isPartOf\":{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-gb\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-gb\/help\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-gb\/help\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/04\/CashtoCode-Allgemeine-Themen.webp\",\"datePublished\":\"2026-04-28T14:08:48+00:00\",\"dateModified\":\"2026-06-09T09:18:51+00:00\",\"description\":\"All you need to know about the CashtoCode eVoucher: how to buy, where to use, fees, denominations and country availability.\",\"breadcrumb\":{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-gb\/help\/#breadcrumb\"},\"mainEntity\":[{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-gb\/help\/#faq-16120-0\"},{\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-gb\/help\/#faq-16120-1\"}],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/live.staging.info.cashtocode.com\/en-gb\/help\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/live.staging.info.cashtocode.com\/en-gb\/help\/#primaryimage\",\"url\":\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/04\/CashtoCode-Allgemeine-Themen.webp\",\"contentUrl\":\"https:\/\/live.staging.info.cashtocode.com\/wp-content\/uploads\/2026\/04\/CashtoCode-Allgemeine-Themen.webp\",\"width\":1200,\"height\":628,\"caption\":\"CashtoCode erkl\u00e4rt. 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