In most cases, no. The merchant receives the full voucher value and you pay only the face value at the reseller. A few crypto-only resellers add a small handling fee. There are no maintenance fees and no charges on an unused voucher.
Quick answer (TL;DR):
In most cases, no. The merchant receives the full voucher value and you pay only the face value at the reseller. A few crypto-only resellers add a small handling fee. There are no maintenance fees and no charges on an unused voucher.
Are there fees at the merchant?
No, and it’s one of the clearest advantages of the eVoucher model. When you redeem a PIN at a partner merchant, the full face value credits with nothing skimmed off — the merchant absorbs the processing cost rather than passing it on to you. That’s part of why CashtoCode has caught on at Canadian-facing casinos, sportsbooks and crypto exchanges: a C$50 voucher means exactly C$50 in your merchant account, not a reduced amount after a processing deduction.
Are there fees at the reseller?
Most resellers sell the voucher at face value: you pay $50 and receive a $50 PIN, no hidden charges. A small number of crypto-focused resellers add a handling fee (typically 1-5%) to cover blockchain conversion costs, though the reseller checkout always shows the final total before you confirm, so there are no surprises. Canadian buyers typically purchase CAD-denominated vouchers from resellers like Reloadhero or Dundle, most of which sell at face value in CAD with no added handling fee. If you buy with Interac, the transaction is straightforward.
Are there maintenance or expiry fees?
There are no maintenance fees, no monthly account charges, and no gradual balance erosion — the voucher keeps its full value from purchase through to redemption. Most resellers do state an expiry window, commonly 12 months from issue, after which an unredeemed code can become invalid rather than losing value bit by bit. A C$100 voucher is worth C$100 the day you buy it and still worth C$100 eleven months later, but leave it unused past the window and it may simply stop working.
Buy your CashtoCode eVoucher online:
A worked example: how much of your C$100 actually reaches the casino
Say you transfer C$100 via Interac e-Transfer to buy a CashtoCode eVoucher from Reloadhero. At checkout, the listed price for a C$100 voucher is C$100 — no handling fee for a standard Interac or card purchase. You receive a 20-digit PIN by email within a minute or two, and at the casino cashier the full C$100 posts immediately, with the merchant absorbing its own processing cost. Net result: C$100 in, C$100 credited, zero fees for a standard purchase. A fee can appear if you pay in cryptocurrency (typically 1-5% for blockchain conversion, always shown at checkout), or if you redeem a CAD voucher at a merchant account in a different currency, where the merchant’s own exchange rate applies.
Frequently asked questions
No. CashtoCode does not charge the end user at any point. The reseller sets its own pricing (usually face value), and the merchant credits the full voucher amount at redemption without deducting a processing fee.
If you redeem a voucher in a currency different from the merchant’s base, the merchant applies its own exchange rate. To avoid spread, buy the voucher in the same currency as the merchant.
No. The PIN keeps its value until you redeem it, subject to the reseller’s expiry policy. The voucher does not lose money sitting in your inbox.
Does the fee situation change if I buy a larger voucher?
No. The no-fee structure applies at any denomination, from C$25 up to the C$1,500 maximum.
Will my bank charge anything for the Interac transfer itself?
Most Canadian banks include free Interac e-Transfers monthly; any fee your bank charges is separate from CashtoCode or the reseller.
