In most cases, no. The merchant receives the full voucher value and you pay only the face value at the reseller. A few crypto-only resellers add a small handling fee. There are no maintenance fees and no charges on an unused voucher.
Quick answer (TL;DR):
In most cases, no. The merchant receives the full voucher value and you pay only the face value at the reseller. A few crypto-only resellers add a small handling fee. There are no maintenance fees and no charges on an unused voucher.
Are there fees at the merchant?
No. When you redeem a PIN at a partner merchant, the full face value credits with nothing skimmed off, the merchant covers its own processing cost. That’s a real part of why CashtoCode has taken off at AU- and NZ-facing casinos, sportsbooks and crypto exchanges: an A$50 voucher means exactly A$50 in your merchant account, not a reduced amount after a surcharge.
Are there fees at the reseller?
Most resellers sell the voucher at face value. You pay $50 and receive a $50 PIN, no hidden charges. A small number of crypto-focused resellers add a handling fee (typically 1-5%) to cover blockchain conversion costs. The reseller checkout always shows the final total before you confirm, so you won’t hit any surprises at the last step. Australian and New Zealand buyers can purchase AUD-denominated vouchers at face value. The major resellers do not add handling fees for standard payment methods. Since most AU/NZ online casinos operate in AUD or NZD, you avoid conversion costs by matching your voucher currency to the merchant.
Are there maintenance or expiry fees?
There’s no monthly maintenance charge and no gradual balance erosion, the voucher keeps its full value from purchase through to redemption. Most resellers state an expiry window, commonly 12 months from issue, after which an unredeemed code can become invalid rather than losing value gradually. An A$100 voucher bought today is still worth A$100 ten months from now — but leave it unused past the window and it may simply stop working.
Buy your CashtoCode eVoucher online:
A worked example: how much of your A$100 actually reaches the casino
Say you use a bank transfer to buy a CashtoCode eVoucher from Reloadhero for A$100. At checkout, the listed price is A$100, no handling fee for standard bank transfer or card payments. You receive a 20-digit PIN by email within a minute or two. At the cashier, the full A$100 posts instantly. Net result: A$100 in, A$100 credited, no fees for a standard AUD purchase. A fee can appear if you pay in crypto (typically 1-5%), or redeem an AUD voucher at a merchant account in a different currency, avoided by buying in the same currency as your merchant account.
Frequently asked questions
No. CashtoCode does not charge the end user at any point. The reseller sets its own pricing (usually face value), and the merchant credits the full voucher amount at redemption without deducting a processing fee.
If you redeem a voucher in a currency different from the merchant’s base, the merchant applies its own exchange rate. To avoid spread, buy the voucher in the same currency as the merchant.
No. The PIN keeps its value until you redeem it, subject to the reseller’s expiry policy. The voucher does not lose money sitting in your inbox.
Does the fee picture change for larger vouchers?
No. The no-fee structure applies at any denomination, from A$25 up to the combined ceiling around A$1,500.
Will my bank charge anything for the transfer itself?
Most Australian and New Zealand banks process a standard domestic transfer or PayID payment free of charge, separate from CashtoCode or the reseller.
